Privacy Information

This online privacy policy (the "Policy") applies to all information gathered by i-on interactive, inc. ("ion") online through web sites operated by its customers and utilizing ion’s software and/or services. The purpose of this Policy is to provide you with information about ion’s collection, use, maintenance and disclosure of your information gathered by ion on behalf of its customers. 

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks

ion complies with the U.S.-EU Privacy Shield  and Swiss-U.S. Privacy Shield Principles as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.  ion has certified that it adheres to both Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Privacy Shield program, and to view ion’s certification, please visit With respect to personal data received or transferred pursuant to the Privacy Shield, ion is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC). 

Privacy Principles 


Types of Information We Collect

ion does not collect personal information directly from its customer’s clients, however, ion, on behalf of its customers, collects certain information through its customer's websites.  In the event you visit  our customers website, some of the information collected by ion is anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by ion can include information such as the type of browser you are using, and the length of the visit to the website. 

In connection to visiting ion’s own website, ion may request and collect personal data authorized by the individuals. In the event personal information is collected by ion, ion shall use personal information as it is relevant to its intended use. 

Types of Information our Customer’s Collect

Some data collected by our Customers is personally identifiable information, which may include your name, address, telephone numbers, e-mail address, company name, and company information. This information will be input by you in response to prompts when using our customer's websites.  

Types of Information NOT Collected

As mentioned above, ion customers may request you input your information when using our customer’s website, however, our customer’s are restricted from and you should refrain from providing any information related to financial information (such as, but not limited to credit card and account numbers), Social Security number, drivers license number, passport number, information protected by Family Educational Rights and Privacy Act (“FERPA”), the Gramm Leach Bliley Act (“GLBA”), Health Insurance Portability and Accountability Act (“HIPPA”) and/or Social Security Number Protection Act.

Information our Customers May Place on Your Computer

When you view our customer's websites, ion's software may store some information on your computer. This information will be in the form of a "Cookie" or similar file and will help us and our customer in many ways.  A Cookie is an element of data that a web site can send to your browser, which may then store the Cookie on your hard drive.  If a Cookie is stored on your computers hard drive, the next time you visit the same website, we can recognize you.  For example, Cookies are used to better match your interests and preferences.  With most Internet browsers, you can erase Cookies from your computer hard drives, block all Cookies, or receive a warning before a Cookie is stored.  Please refer to your browser instructions or help screen to learn more about these functions.  Note that certain web site functionality may not work if Cookies are blocked.

Web Beacons

We use web beacons alone or in conjunction with cookies to help collect information that enables us to track the existence and/or nature of web-based interactions that take place via our customer's websites.  Web beacons help us to analyze where users go and what they do while visiting our customer's websites.  A web beacon is a clear electronic image.  A web beacon will recognize certain types of information on your computer, such as cookies, when you view a website that is connected to that web beacon.  We may also use anonymous information about your visits to our customer's websites in order to improve our customer's products and services and help them provide relevant and useful information about goods and services of interest to you.

IP Addresses

When you visit our customer's website, our computers automatically record certain information, which may include your web request, your interaction with a service, the Internet Protocol address of the computer from which you are accessing the website, your browser type, browser language, and the date and time of your request.



If you do not wish to have your personally identifiable information collected, then you should not use the customer website or make use of any tools the customer provides, if any, for opting out of the collection of your personally identifiable information. You may contact customer directly, outside of website, to make alternate arrangements to provide them with applicable information. 

Accountability For Onward Transfer

Third Party

ion may use agents to perform services on our behalf. We may share with these agents information input by you solely for the purpose of those agents performing services for ion. These parties are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. ion complies with the Privacy Shield for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. 


ion takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.  These include internal reviews of our data collection, transmission, storage, and processing practices, as well as encryption and physical security measures to guard against unauthorized access to systems where we store the information we collect.  Data Integrity and Purpose

Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. When you do provide us with personally identifiable information, we may use it as follows:

  • Our customers have access to all personally identifiable information collected through their websites and they may use and disclose such personally identifiable information in accordance with their privacy policies.
  • Our service providers, if any, have access to the information we collect in order to help us deliver our service to our customers.
  • We may disclose the information to third parties when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with the rights or property (either intentionally or unintentionally) of ion, our customers or any other user of our customer's websites.
  • We may disclose the information in response to the request of a law enforcement agency.
  • We may disclose the information to third parties when we believe in good faith that the law requires it (such as responding to a subpoena or court order).
  • We may disclose the information to third parties when we believe in good faith that such action is necessary to enforce any legal terms or conditions that may apply to usage of this website or our customer's websites.

ion and our customers may use non-personal "aggregated data" to enhance the operation of our software, our customer's websites, or analyze interest in the areas, or the efficacy of those websites. ion provides its customers with reasonable mechanisms to ensure that personal identifiable information is relevant to its intended use, accurate and complete. 

Please note, ion may disclose personal information in response to lawful requests by public authorities in order to meed any national security or law enforcement requirements.


Upon written request to and with consent from our customer, ion will take reasonable steps to permit you to  correct, amend, or delete your personal information that is demonstrated to be inaccurate or incomplete. Please note, permission must be obtained by our customer before any changes may be made. 

Enforcement and Liability

ion shall conduct periodic audits as it relates to its obligations and compliance under this Policy. Any isolation of this Policy will be subject to disciplinary action up to and including termination of employment. 

Dispute Resolution

Any inquires and/or complaints relating to your information should be directed to the website owner. In the event your inquire or complaint is related to ion’s use of your personal information, you may contact us at : 


i-on interactive, inc. 

1095 Broken Sound Parkway, Suite 200

Boca Raton, FL 33487

Attention: Operations 

ion will respond accordingly within forty-five (45) days from the date on which notice was received. ion shall cooperate with applicable data protection authorities in the event complaints cannot be resolved. 

If you have any unresolved privacy or data use concerns that ion has not addressed satisfactorily, please contact our third party dispute resolution provider at 

Under certain conditions, an individual may seek to invoke binding arbitration from the Privacy Shield Panel. 


i-on interactive, inc is a SaaS provider and does not control nor is liable, in any way, for the uses to which our customers may make of personal information you have provided to them. 

Modifications for the Privacy Policy

ion reserves the rights to modify its privacy policy at any time and will notify you by posting an amendment to the privacy policy on our website. Such modifications will become effective on the day they are posted. ion encourages you to frequently review the privacy policy for any modifications.




Updated January 3, 2018